In August 8, the world focused 29th Olympics is opening in Beijing, while each social security guarantee preparation has come into the moment of truth. GDNT management also attached high importance to the communications security guarantee during the Olympics. Therefore, in June, GDNT had implemented the roving inspection to 23 DMS sites in Beijing, and removed all hidden troubles. And in July, set up the Olympic Communications Guarantee Team directed by Shengli Gong, the director of Customer Service department, discussed and constituted elaborate Olympic guarantee plan and emergency response plans with Beijing CNC.

In Sept.20, along with the concluding of the Paralympics and the ending of Beijing CNC Olympics communications guarantee period (from Aug.1 to Sept 20), GDNT completely successful ended the Olympics communications guarantee. During the 50 days, GDNT provided 65*8 hours site watch service for 23 DMS sites of Beijing CNC. According to the requirement of Beijing CNC, GDNT’s outstanding performance during the Olympics communications guarantee got all the good reputations from all departments of Beijing CNC. In Aug.28, Beijing CNC operation and maintenance department sent email to affirm and acknowledge our work for the Olympics communications guarantee. In Sept.18, Beijing CNC headquarter invited GDNT’s DMD Mr. Hong Zhao, Mr. Shengli Gong, the director of Customer Service department to attend the Olympics guarantee celebration party.

This Olympics communications guarantee is the second excellence service with important meaning succeeding Wenchuan earthquake emergency communications supporting to Beijing CNC. It fully embodied the high quality service concept “ Customer first, Excellent performance” of GDNT, further enhanced the customer satisfaction, and established the foundation for long-term and stable cooperation with Beijing CNC, and the future EWP maintenance contract subscription.

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